Privacy policy

When you send the quote form, we collect your name, phone number, email address, job address and the job details you give us. If you call or email us, we keep your number or address and what you tell us about the job.

When you browse the site, we collect general usage information: which pages you visit, your device and browser type, your approximate location (city level) and how you found the site. We don't use this to identify you.

We use your details to reply to your enquiry, quote, book and do the job, and keep the records we need for invoicing and our legal obligations.

We use website usage information to see how the site is used and make it better. We don't sell or rent your information, and we won't send you marketing unless you ask for it.

We use a few service providers to run the website and our inbox: Web3Forms delivers quote requests to our email, Google provides our email, Google Analytics and Google Tag Manager, and Vercel hosts the website. Some of these providers store data outside Australia, including in the United States.

We don't share your details with anyone else unless the law requires it.

We use Google Analytics, loaded through Google Tag Manager, to measure how the site is used. Google Analytics sets cookies in your browser. We also use Vercel Web Analytics, which doesn't use cookies.

You can block or delete cookies in your browser settings, or install Google's opt-out add-on from tools.google.com/dlpage/gaoptout. The site works fine without them.

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the job, our records and the law.

You can ask to see the information we hold about you, or ask us to correct it, by emailing kwinanasiteservices@gmail.com or calling 0490 806 170.

If you have a question or a complaint about how we've handled your information, contact us first and we'll sort it out. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy from time to time. The date at the top shows when it last changed.